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FreshUp24 terms of use

FreshUp24 Terms of Use

Introduction

These are the terms and conditions of use for www.freshup24.com (Terms) and all affiliated websites owned and operated by FreshUp24 Ltd. (we, us, and our), including all subdomains, subdirectories, mobile sites, and mobile applications (collectively, the Site). We are a limited company, registered in Ireland.

Your use of the Site will be subject to these Terms, and by using the Site, you agree to be bound by them.

These terms and conditions of use only apply to your use of our Site. These terms and conditions DO NOT apply to the third-party goods and services which are available for booking and purchases on our Site. The online ordering and booking-related services (including payments, vouchers, and bookings) we make available through the Site (the FreshUp24 Services) are provided subject to our Terms of Service. Our third-party partners fulfil these services (including the provision of your selected treatments) (the Partner Services).

We may change these Terms from time to time by changing them on the Site. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, FreshUp24 grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site. These Terms were last updated on [insert date].

Feedback and Information

Please submit any feedback you have about these Terms or any questions concerning the Site by email to hello@freshup24.com.

Privacy

If you use our Site, FreshUp24’s Privacy Policy applies and forms a part of these Terms of Use. Unfortunately, the transmission of information via the internet is not completely secure. We do our best to protect your personal information, but we cannot guarantee the security of your data transmitted to us – even if there is a special notice that a particular transmission (for example, credit card information) is encrypted. Any transmission is at your own risk.

Access to the Site

It is your responsibility to ensure your equipment (computer, laptop, netbook, tablet, or other mobile device) meets all the necessary technical specifications to enable you to access and use the Site and is compatible with the Site.

You must ensure that any registration details you provide are accurate. If you choose, or you are provided with, a log-on ID (such as a username and password or other identifier) as part of our security procedures, you must treat such information as confidential and must not reveal it to anyone else. You are responsible for all activities that occur under your log-on ID and must notify us immediately of any unauthorized use or other security breach of which you become aware. We reserve the right to disable any log-on ID at any time if, in our opinion, you have failed to comply with any of the provisions of these Terms or if any details you provide for the purposes of registering as a user prove to be false.

Age Requirements

You must be at least the age of majority or older in your jurisdiction of residence in order to use the FreshUp24 Platform. If you live in a country or area that limits the use of the FreshUp24 Platform because of your age, or restricts the ability to enter into contracts such as this one due to age, you must abide by such age limits and you must not use the FreshUp24 Platform or FreshUp24 Services, or only do so with your parent or legal guardian’s permission. Please have your parent or legal guardian read these terms with you. If you are a parent or legal guardian, and you allow your child or dependent to use these FreshUp24 Services, then these terms apply to you, and you are responsible for your child’s or dependent’s activity on the services.

Accounts, Passwords, and Security

You do not need an account to access the Site, but you may need an account to use certain functionality on our Site.

Each individual may only have one account on our Site (whether this is your own account, or part of a shared account type, like a family account). Your account is non-transferable and may not be sold, accessed by, combined, or otherwise shared with anyone else.

We may immediately terminate your account if we determine that you have breached any part of these Terms, including:

  • Allowing any third party to access or use your account;
  • Committing fraud or falsifying information in connection with your use of our Site or in connection with your account on our Site;

If we or you terminate your account, then we may, without limitation:

  • Cancel any pending, current, or future promotional account credits and any unredeemed vouchers in your account;
  • Disallow or prevent you from joining under a new account unless we formally invite you to do so.

We reserve the right to hold you liable for any and all damages caused by your conduct, to pursue legal action through relevant local and national law enforcement authorities, and to notify your internet service provider of any fraudulent activity we associate with you or your use of our Site.

What You Are Allowed to Do

Unless you are a Partner (a selected third-party provider of goods and services, who offers their goods and services for sale on the Site), you may only use the Site for non-commercial use and only in accordance with these Terms. You may retrieve and display content from the Site on a computer screen, print and copy individual pages, and, subject to the next section, store such pages in electronic form. Additional terms may also apply to certain features, parts, or content of the Site and, where they apply, will be displayed on-screen or accessible via a link.

Your Promises to Us

Use Only Our Authorized App, on the Right Device: You may only access the FreshUp24 Services using authorized means. It is your responsibility to check to ensure you download the correct App for your device. FreshUp24 is not liable if you do not have a compatible mobile device or if you download the wrong version of the App for your mobile device. FreshUp24 reserves the right to terminate the FreshUp24 Services and the use of the Site if you are using the Site with an incompatible or unauthorized device.

Comply with the Law and These Terms, and Use the Site Appropriately: You must only use the Site and anything available from the Site for lawful purposes (complying with all applicable laws and regulations), in a responsible manner, and not in a way that might damage our name or reputation or that of any of our affiliates.

By using the Site, you agree that:

  • You will only use the Site for your sole, personal use (unless you are a Partner) and will not resell it to a third party;
  • You will not authorize others to use your account (except as permitted as part of a family account);
  • You will not assign or otherwise transfer your account to any other person or legal entity;
  • You will not use an account that is subject to any rights of a person other than you without appropriate authorization;
  • You will not use the Site for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes;
  • You will not use the Site to cause nuisance, annoyance, or inconvenience;
  • You will not impair the proper operation of the network;
  • You will not try to harm the Site in any way whatsoever;
  • You will not copy, or distribute the App or other FreshUp24 content without written permission from FreshUp24;
  • You will keep your account password (or any identification we provide you which allows access to the Site) secure and confidential;
  • You will provide us with whatever proof of identity we may reasonably request;
  • You will only use our Site through an internet connection you are authorized to use;
  • You are aware that when FreshUp24 Services may require receiving or sending messages by SMS (if available in your jurisdiction), standard messaging charges (if any) will apply;
  • You will not use the Site with an incompatible or unauthorized device;
  • You will comply with all applicable laws including, secondary legislation of the area in which you are present while using the Site.

FreshUp24 reserves the right to immediately terminate the FreshUp24 Services and the use of the Site if you do not comply with any of the above rules.

What You Are Not Allowed to Do:

Except to the extent expressly set out in these Terms, you are not allowed to:

  1. Scrape Content or Store Content: You may not scrape or systematically download and store all the content of the Site on a server or other storage device connected to a network or create an electronic database.
  2. Remove or Change Content: You are prohibited from removing or altering any content from the Site, attempting to circumvent security, or interfering with the proper functioning of the Site or its servers.
  3. Create Links Without Permission: You are not allowed to create links to the Site from any other website or “frame” or “mirror” the Site on any other server or wireless or internet-based device without prior written consent from FreshUp24. You may link from a website operated by you, provided the link is not misleading, deceptive, and clearly indicates its destination, does not imply that FreshUp24 endorses you or your website, and does not contain unlawful or offensive content.
  4. Reverse Engineering: You may not reverse-engineer the Site to design or build a competitive product or service, or copy any ideas, features, functions, or graphics from the Site.
  5. Automated Programs or Scripts: Launching automated programs such as web spiders, crawlers, or bots that may unduly burden or hinder the operation of the Site is prohibited.
  6. Commercial Exploitation: You cannot license, sublicense, sell, resell, transfer, or commercially exploit the Site in any way.
  7. Modify or Create Derivative Works: You are not allowed to modify or create derivative works based on the Site.
  8. Send Spam or Unsolicited Messages: Sending spam or unsolicited messages in violation of applicable laws is prohibited.
  9. Distribute Harmful Material: You may not transmit or store harmful material, such as viruses or worms, that could damage the Site or its data.
  10. Unauthorized Access: You are not permitted to attempt unauthorized access to the Site or its related systems or networks.

User Content:

The Site may allow you to upload user-generated content and communicate it through areas like review sections (collectively User Content Areas). While FreshUp24 does not actively moderate these areas, you are solely responsible for your submissions.

User Submissions must not:

  1. Contain Prohibited Content: Submissions must not include material that infringes intellectual property rights, is defamatory, obscene, sexually explicit, threatening, harassing, or discriminatory, or that violates privacy or data protection laws.
  2. Impersonate Others: You cannot impersonate any person or entity or misrepresent your relationship with them.
  3. Infringe on Intellectual Property: You may not submit content that violates intellectual property rights.
  4. Send Spam: You may not distribute unsolicited advertising or promotional material.
  5. Distribute Harmful Code: You cannot transmit or distribute viruses or harmful software.

By submitting content, you grant FreshUp24 a global, non-exclusive, royalty-free license to use, modify, adapt, distribute, and display your submission, including creating derivative works.

Intellectual Property:

FreshUp24 (and its third-party licensors, where applicable) owns all rights, titles, and interests in and to the Site, including all text, graphics, software, photos, and trademarks. The Terms do not grant you any rights of ownership in the Site or its intellectual property.

You may not submit materials protected by copyright or trademarks without permission from the owner. FreshUp24 reserves the right to take action against any infringement.

Content and External Links:

  • Changes to Content: FreshUp24 may change the format and content of the Site at any time.
  • External Links: The Site may include links to third-party sites, but FreshUp24 is not responsible for their content or availability.

Enforcement:

FreshUp24 has the right to investigate and take action against violations of these Terms, including working with law enforcement if necessary. FreshUp24 also reserves the right to remove or disable any content that violates these Terms.

Disclaimers

Except to the extent provided in our Terms of Service, we make or give no representation or warranty as to the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose or originality of any content of the Site and, to the fullest extent permitted by law, all implied warranties, conditions or other terms of any kind are hereby excluded. We accept no liability for any loss or damage of any kind incurred as a result of you or anyone else using the Site or relying on any of its content.

While we try to keep the Site safe and secure, we cannot and do not guarantee that any content of the Site will be free from viruses and/or other code that may have contaminating or destructive elements. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of content.

We may, from time to time and without notice, restrict access to certain features, parts, or content of the Site, or the entire Site, to users who have registered with us.

We cannot guarantee the continuous, uninterrupted, or error-free operability of the Site. There may be times when certain features, parts, or content of the Site, or the entire Site, become unavailable (whether on a scheduled or unscheduled basis) or are modified, suspended, or withdrawn by us, in our sole discretion, without notice to you. You agree that we will not be liable to you or to any third party for any unavailability, modification, suspension, or withdrawal of the Site, or any features, parts, or content of the Site.

Governing Law, Dispute Resolution

These Terms, and any dispute between you and us regarding these Terms or the Site, shall be governed and dealt with by English law. Except where excluded by applicable law (including where such restriction would be unfair), any claim under these Terms of Use must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. Claims made under the separate Terms of Service for goods and services are not subject to this limitation. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys’ fees. In the event of any controversy or dispute between FreshUp24 and you arising out of or in connection with your use of the Site, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.

Geographic Restrictions

FreshUp24 is based in Ireland, where it administers and operates the www.freshup24.com site. Other FreshUp24 sites and applications may be administered and operated from other locations around the world. Although the Site is accessible worldwide, not all features, products, or services discussed, referenced, provided, or offered through or on the Site are available to all persons or in all geographic locations, or appropriate or available for use in other countries. FreshUp24 may, in its sole discretion, limit the use of any feature, product, or service to any person or geographic area. Any offer for any feature, product, or service made on the Site is void where prohibited. If you choose to access the Site from outside England, you acknowledge you have chosen to do so independently and you are solely responsible for complying with applicable local laws.

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